For any queries, please contact our support team. Kindly note that the shipping guide below is for reference only.
Shipping Fee
Free local delivery is available now for orders within the US.
Processing Time:
After placing the order, it takes 2~5 business days to processing the order.
Worldwide free shipping, however, it doesn't apply certain selected remote locations.
Please allow for possible delays in delivery due to the impact of COVID-19.
Order Changes and Cancellations:
Order Changes and Cancellations are available before the product is shipped.
Please note that if you cancel an order for personal reasons, BOSGAME will charge a 2% processing fee.
If you have any questions about your order, please contact our customer service before the order is shipped.
Shipping Orders
Customers will be notified about the shipping status via email after the package been dispatched. And customers also can track the order through the button Order Status.
Delivery Address
A correct and complete delivery address is essential. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.
Shipping Couriers & Status
Order(s) will be shipped by Minisforum. When you place an order on Minisforum.store website, you will receive a shipping information email automatically from Minisforum. Please check your email address. If you haven't found the email, please check your spam box and add Minisforum to your contact list.
Order Return
BOGGAME supports returns within 30 days after the package is delivered. Learn more, please visit here.